Before renting a car with Gaviota Tours - VIA cars, please read this very important and essential annex to Booking Conditions.
Pick up:
Gaviota Tours - VIA cars requires clients to meet the minimum age and provide:
Car Hire confirmation voucher.
Passport
Valid driver license for main driver & each additional driver.
Valid credit card or cash for insurance and deposit
All rents confirmed to be picked up at any International Airport are subject to 25.00 CUC surcharge, payable locally.
Driver’s requirements:
Client has to present the original driving licence which must be valid at the time of rental and remain valid throughout the rental period.
Minimum age of a driver is 18 years old (and 21 years old for Cuban drivers), provided that the licence has been valid at least 1 full year; for rentals of Familiar Cars, 4x4 and SUV, the minimum age is 21 years old provided that the licence has been valid at least 2 years.
Additional Driver:
The contract covers only one driver. Each additional driver must be included in the contract at a cost of 30 CUC per driver.
Fuel:
You will pick up the car with full tank and you will be charged for it. Fuel that you leave in the deposit won't be refunded by VIA CAR. We suggest you to return the car with as little amount of fuel in deposit as possible.

All fuel costs are payable locally using “special” or “super” fuel that can be purchased in CUC and usually credit cards are accepted.

All fuel costs are payable locally using "special" or "super" fuel that can be purchased in CUC and usually credit cards are accepted

Road Safety:
Never drive at night.
Global Positioning System:
Please note that Global Positioning System (GPS) devices are not allowed in Cuba.
Vehicle Category:
Gaviota Tours - VIA cars confirms only car categories, and not a model.
Refundable Deposit:
When you rent a car with VIA CAR, you must make a warranty deposit. The contract will specify how the deposit should be paid. This amount will be refunded to you at the end of the rental period if the car is returned in the same condition it was collected.
The deposit is payable locally in CUC by cash or credit card (credit cards issued by American banks are not accepted) and is:
  • 200.00 CUC for Economico category;
  • 200.00 CUC for Medio category;
  • 200.00 CUC for 4x4 and SUV;
  • 300.00 CUC for Medio Alto category;
  • 350.00 CUC for Family Car.
Insurance:

Gaviota Tours - VIA cars offers you a mandatory full risk insurance, which covers: car damages caused by collision or fire, partial or total theft, damages caused to third persons, damages to driver or other persons inside the vehicle.

  • 10.00 GBP for Economico, Medio and 4x4 categories
  • 15.00 GBP for SUV category;
  • 20.00 GBP for Medio Alto and Family categories.
One Way Drop Off Fee
One way drop off charges will apply according to distance between pick up and drop off location.
All rents confirmed to be dropped off at any International Airport are subject to 25.00 CUC surcharge, payable locally.
Accidents:
In case of an accident/damage client must immediately report the incident to the police and obtain a complete police statement concerning the accident. Any damage must be reported to VIA CAR within 24 hours. Insurance will not cover any damage when driving drunk or on drugs.
Breakdown vehicle assistance:
Please check that you are provided with breakdown/vehicle assistance provision and telephone numbers from VIA CAR at the time of vehicle collection.
Return of the Vehicle:
Client has to return the car according to the agreed date, time and station.
If the vehicle returned to a different location than agreed, Gaviota Tours - VIA cars may charge a "one way fee".
Vehicle has to be returned in the same conditions as when was rented.
If vehicle is returned with damages, Gaviota Tours - VIA cars will charge client according to the insurance policy and rental conditions.
Additional Charges:
Additional charges may apply for loss of the key, keys forgotten in the car (Havana or different province), car delivered dirty and animal transportation, car delivered by additional driver, car used by a non-registered person, etc... This will be specified on VIA CAR contract.
Traffic Violations:
Parking tickets and any traffic violations are the responsibility of the client. Police will write on rental agreement if fines are payable. Clients should never pay any fines on the spot. Fines are payable to Cubatur-Cubacar when car is returned.