Before renting a car with Campertour- Cubamar, please read this very important and essential information.
Motorhomes include:
Spring water capacity of 200 L.
A gas tank capacity of 80 L, Diesel for 600 km.
Two fixed beds and one mobile.
A cabinet for first aids on the front right door of the vehicle.
Shelves to keep your belongings, safe box and trunk.
Central panel on the superior side of the entrance door, from which you can order the different operations of the equipment that you need.
Air- conditioning.
Gas cooker.
Radio tape-recorder.
Water heater.
Linen cloth.
Road guide.
Pick up:
Campertour- Cubamar requires clients to meet the minimum age and provide:
Vehicle confirmation voucher.
Valid driver license for main driver & each additional driver.
Valid credit card or cash for insurance and deposit
The vehicle can be only collected at Campertour-Cubamar office and never at the airport. The address is: Campertour-Cubamar, Ave 3ra Esquina a Malecon, Vedado C. Habana.
During low season collection of the vehicle in other province can be approved by Campertour-Cubamar. Approximate fee: Varadero - 60.00 CUC, Santiago de Cuba: 280.00 CUC, Holguin: 250.00 CUC.
Driver’s requirements:
Client has to present the original driving licence which must be valid at the time of rental and remain valid throughout the rental period. If the driver license from its original country is not written in Spanish or English, an international driving license have to be shown.
Minimum age of a driver is 21 years old, provided that the licence has been valid at least 2 years.
Additional Driver:
All co-drivers have to be written in the contract with a valid driver license, passport number when the vehicle is collected. Otherwise, the insurance will not cover for any damage made by the driver even though he/she can show valid driving license.
Each additional co-driver will be charged 3.00 CUC payable locally.
Client should pay all fuel costs, including the first gas tank received together with the auto caravan. All fuel costs are payable locally in CUC and usually credit cards are accepted.
Road Safety:
Never drive at night.
Global Positioning System:
Please note that Global Positioning System (GPS) devices are not allowed in Cuba.
Vehicle Category:
Campertour- Cubamar confirms a vehicle of your choice, not a category.
Refundable Deposit:
500.00 CUC deposit is payable locally by cash or credit card and will be refunded when the vehicle is returned in the same conditions it was collected. Please note: credit cards issued by American banks are not accepted.
For an additional daily charge Campertour- Cubamar offers insurance of 20.00 CUC per day that covers
All types of accident if only the driver is not under the effect of alcohol, drugs, medicine, etc. The “excess” is 500.00 CUC.
Theft. However if the keys were lost and as a result vehicle was robbed, the insurance is not valid as the incident would be considers as a negligence of the client.
Damage to others.
Insurance does not cover:
Robbery of tires if the vehicle is parked in unofficial parking lot.
Crash against animals.
One Way Drop Off Fee
Normally the vehicle can be only dropped off where it was collected, at Campertour-Cubamar office in Vedado, Havana. However, during low season drop off of the vehicle can be approved in other provinces. Approximate fee is: Varadero - 40.00 CUC, Santiago de Cuba - 280.00 CUC, Holguin - 250.00 CUC.
In case clients are involved in a road accident they must immediately report the incident to the police and obtain a complete police statement concerning the accident. The insurance would not be valid if the police statement was not obtained.
Breakdown vehicle assistance:
Please check that you are provided with breakdown/vehicle assistance provision and telephone numbers from Rex at the time of vehicle collection.
Return of the Vehicle:
Client has to return the vehicle according to the agreed date, time and station.
If the vehicle returned to a different location than agreed, Campertour-Cubamar may charge a "one way fee".
Vehicle has to be returned in the same conditions as when was rented.
If vehicle is returned with damages, Campertour-Cubamar will charge client according to the insurance police and rental conditions.
Additional Charges:
Loss of the key: 200.00 CUC
Key forgotten in the car (Havana): 50.00 CUC
Key forgotten in the car (outside Havana): 100.00 CUC
Car delivered dirty and animals transportation: 50.00 CUC
Car delivered by the additional driver: 50.00 CUC
Car delivered or used by a non-registered person: loss of the deposit and the remaining days
Traffic Violations:
Parking tickets and any traffic violations are the responsibility of the client. Police will write on rental agreement if fines are payable. Clients should never pay any fines on the spot. Fines are payable to Campertour-Cubamar when car is returned.